Frequently Asked Questions
What is DTF printing?
DTF (Direct to Film) printing is a process where designs are printed onto a special film and then transferred onto fabric using heat and pressure. This technique allows for high-quality, durable prints on a wide variety of textiles, including those that are challenging to print on with traditional methods.
Can I customize my design?
Yes, customization is at the heart of what we do. You can upload your own design or use our online design tools to create something unique. Please ensure your designs adhere to our guidelines for the best print quality.
How do I place an order?
You can place an order directly on our website. Browse through our product catalog, select the items you wish to purchase, customize your design, and follow the checkout process to complete your order.
What types of materials can you print on?
Our DTF printing process works on a wide range of materials, including cotton, polyester, blends, leather, and more. This flexibility allows us to offer a diverse product range to meet your needs.
How long does it take to receive my order?
Production times vary depending on the product and quantity, but we typically dispatch orders within 3-5 business days. Shipping times depend on your location and the shipping method you select at checkout.
How do I care for my DTF printed items?
To ensure the longevity of your DTF printed items, we recommend washing them inside out on a gentle cycle with cold water and tumble drying on low heat. Avoid ironing directly on the print.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's progress on our website or the courier's website.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and Shopify Payments. All transactions are secure and encrypted.